Customer Service and Relationship Building Associate

5 days ago


Jacksonville, North Carolina, United States Victor Wilson - State Farm Agent Full time
Job Overview

Victor Wilson - State Farm Agent is seeking a highly motivated professional to join their team in Jacksonville, NC. As a Customer Service and Relationship Building Associate, you will play a crucial role in promoting State Farm products, including auto, home, and life insurance, within the local community.

Estimated Salary

$45,000 - $65,000 per year, plus commission and bonuses, based on performance and sales targets.

Key Responsibilities

Establishing Customer Relationships: You will be responsible for building and maintaining strong relationships with customers, understanding their needs, and providing personalized support to promote State Farm's offerings.

Providing Exceptional Customer Service: You will deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Conducting Effective Interviews: You will assess customer needs, conduct thorough interviews, and effectively relate to customers to understand their requirements and provide tailored solutions.

Requirements

  • Excellent interpersonal skills to build and maintain strong customer relationships
  • Strong communication skills, both written and verbal, to effectively convey information and resolve customer concerns
  • Motivation to succeed and achieve sales targets
  • Able to obtain a Property and Casualty license
Benefits

Victor Wilson - State Farm Agent offers a range of benefits, including:

  • Hourly pay plus commission and bonuses
  • Paid time off (vacation and personal/sick days)
  • Valuable experience in the insurance industry


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