Patient Navigation Specialist
3 weeks ago
**About One Community Health:**
">We are a healthcare provider dedicated to serving the diverse needs of our community. Our mission is to provide accessible, high-quality care that addresses the unique challenges faced by immigrant and refugee populations.
**Job Summary:**
">We are seeking a highly skilled Patient Navigation Specialist to join our team. As a key member of our care team, you will work closely with patients, providers, and community partners to ensure seamless access to health services. Your expertise in navigating complex healthcare systems and providing culturally sensitive support will be essential in helping us achieve our mission.
**Responsibilities:**
">- Provide comprehensive health navigation services to patients, including assistance with registration, appointment scheduling, and insurance enrollment.
- Collaborate with internal and external partners to identify and connect patients with necessary resources and services.
- Deliver patient education and outreach services to promote health literacy and reduce care gaps.
- Develop and maintain relationships with community organizations and providers to enhance referral networks and improve care coordination.
**Requirements:**
">To be successful in this role, you must have:
- A High School Diploma or GED.
- At least 2 years of customer service experience.
- At least 1 year of experience working with diverse populations, including refugees and immigrants.
- Fluency in Dari, Pashto, and English (written and spoken).
- Excellent interpersonal and communication skills.
**Preferred Qualifications:**
">Prior experience working in healthcare settings, preferably in a role involving patient interaction or navigation, is preferred. Knowledge of external local resources and services for immigrants and refugees is also beneficial.
**Salary:**
">$65,000 - $75,000 per year, depending on experience.
**Benefits:**
">One Community Health offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings and paid time off.
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