Enterprise Client Advocate

1 week ago


Stanford, California, United States Navan Full time
Job Title:

Enterprise Client Advocate

About the Role:

This high-profile position involves working closely with key customers to ensure their success and satisfaction with our platform.

You will be responsible for understanding customer requirements, implementing new solutions, conducting training, driving adoption and retention, and ensuring ongoing satisfaction.

Collaborating with stakeholders across Navan, including Sales, Support, Marketing, Product, Engineering, and Finance teams is essential.

Key Responsibilities:
  • Lead post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution
  • Develop trusted advisor relationships with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified
  • Work closely with Account Executive counterparts to develop joint success plans for customers
  • Conduct regular check-in calls and Quarterly & Strategic Business Reviews to drive customer satisfaction, adoption, retention, and reduce churn
  • Maintain deep understanding of our product and communicate its most relevant features/functionality to customers
What We're Looking For:
  • 5+ years of experience in Enterprise Client Advocacy
  • 3+ years of experience in Travel industry or travel related company experience
  • Excellent project management and organizational skills in a high-pressure environment, working with high-value customers
Compensation:

$120,000-$165,000 USD per annum



  • Stanford, California, United States Navan Full time

    Job SummaryWe are seeking an experienced Strategic Client Advocate to join our team at Navan. As an Enterprise Customer Success Lead, you will be responsible for managing all post-sales activity for our Enterprise customers, building strong relationships and driving customer satisfaction.Key ResponsibilitiesDevelop a deep understanding of our product and...


  • Stanford, California, United States Navan Full time

    Role OverviewWe are seeking a highly skilled Enterprise Sales Strategist to join our team at Navan. In this role, you will be responsible for driving revenue growth by ensuring clients are happy, referenceable, and maximizing the value they take from our platform.As an Enterprise Sales Strategist, you will build deep relationships with clients, function as...


  • Stanford, California, United States Navan Full time

    About the Role:At Navan, we're seeking a seasoned Customer Success expert to drive strategic partnerships and deliver exceptional value to our enterprise clients. As an Enterprise Customer Success Manager, you'll leverage your expertise to ensure seamless onboarding, foster lasting relationships, and continuously assess customer satisfaction.What We Offer:A...


  • Stanford, California, United States Glean Full time

    About GleanWe're dedicated to revolutionizing knowledge work through the power of AI. Our mission is to bring generative AI to every company, empowering employees to focus on high-value tasks.Glean was founded by a seasoned team of engineers from Google and Facebook, who recognized the need for innovative solutions in the enterprise space. Our diverse team...


  • Stanford, California, United States Glean Full time

    About GleanWe aim to revolutionize knowledge work, leveraging AI to make it more efficient and productive. Our vision is to bring generative AI to every company, empowering employees to focus on high-value tasks.Glean was founded by a seasoned team of engineers from Google and Facebook, who recognized the need for innovative solutions in the enterprise...


  • Stanford, California, United States ZipRecruiter Full time

    About the OpportunityThis is an exciting customer-facing role that focuses on the latest Microsoft technologies, offers work-from-home flexibility, and provides opportunities for career growth and advancement.Key ResponsibilitiesDesigning Microsoft TEAMS solutions for mid-sized and large enterprise clients.Building relationships with key client contacts to...


  • Stanford, California, United States SAP, SE Full time

    SAP is a leader in enterprise software solutions, and as an Account Executive, you will play a critical role in helping us achieve our growth objectives. Your primary responsibility will be to acquire new clients and expand our presence in the small business market.Job SummaryWe are seeking a highly motivated and results-driven sales professional to join our...


  • Stanford, California, United States Navan Full time

    About the Job:We're seeking a seasoned Customer Success expert to join our team at Navan. As an Enterprise Customer Success Manager, you'll be responsible for delivering exceptional customer experiences, driving revenue growth, and building long-lasting relationships with our clients.Key Responsibilities:Develop and execute tailored success plans for...


  • Stanford, California, United States Geosite Full time

    Job OverviewWe are seeking an experienced Senior Cloud Operations Engineer to join our team at Geosite. As a key member of our engineering operations group, you will be responsible for building and maintaining our cloud infrastructure using modern orchestration tools and implementing cybersecurity best practices in pursuit of our compliance objectives.About...


  • Stanford, California, United States Health Advocates Network-Allied Full time

    We are seeking a highly skilled Medical Imaging Specialist to join our team for a travel assignment in Kentucky. This is an excellent opportunity for professionals looking to gain experience in a new environment and expand their skills.About the JobThis 13-week contract will involve working as a CT Technologist, providing top-notch medical imaging services...


  • Stanford, United States Charles Schwab Full time

    Position Type: RegularYour opportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to...

  • Medical Assistant

    22 hours ago


    Stanford, United States Select Source International Full time

    Job DescriptionJob DescriptionJob DescriptionThe duties listed under the Duties/Responsibilities section are designed to provide a representative sampling of key tasks and/or responsibilities associated with the job.They are not intended to be a complete list of all the duties performed by employees in the classification.∙ Provide directory listings and...


  • Stanford, United States MRINetwork Jobs Full time

    Job DescriptionJob Description* * * This position has been filled * * *Microsoft Teams Solutions ArchitectLocation: Northwest Region (WA,OR, ID, MT)Company: Top Tier IT Solution Provider (Microsoft Gold Partner)Type: Full-time/Perm positionCompensation: Lucrative salary and bonus, plus comprehensive benefits and WFH flexibilityPosition Id: 1649A True Career...


  • Stanford, United States ZipRecruiter Full time

    Job DescriptionJob Description * * * This position has been filled * * * Microsoft Teams Solutions Architect Location: Northwest Region (WA,OR, ID, MT) Company: Top Tier IT Solution Provider (Microsoft Gold Partner) Type: Full-time/Perm position Compensation: Lucrative salary and bonus, plus comprehensive benefits and WFH flexibility Position Id: 1649 A...

  • In-House Privacy

    4 weeks ago


    Stanford, United States State Farm Full time

    In-House Privacy & Information Security Counsel at State Farm summary: The In-House Privacy & Information Security Counsel at State Farm is responsible for providing legal advice on privacy, information security, and compliance programs. This role involves collaboration with various legal practice groups and business leaders to manage enterprise risk and...

  • In-House Privacy

    2 months ago


    Stanford, United States State Farm Careers Full time

    OverviewWe are not just offering a job but a meaningful career! Come join our passionate team!As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of...

  • In-House Privacy

    3 months ago


    Stanford, United States State Farm Full time

    OverviewWe are not just offering a job but a meaningful career! Come join our passionate team!As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of...

  • In-House Privacy

    2 months ago


    Stanford, United States State Farm Full time

    Job DescriptionOverviewWe are not just offering a job but a meaningful career! Come join our passionate team!As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths...

  • In-House Privacy

    3 months ago


    Stanford, United States State Farm Full time

    OverviewWe are not just offering a job but a meaningful career! Come join our passionate team!As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of...

  • In-House Privacy

    2 weeks ago


    Stanford, United States State Farm Full time

    OverviewWe are not just offering a job but a meaningful career! Come join our passionate team!As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of...

  • In-House Privacy

    2 months ago


    Stanford, United States State Farm Full time

    OverviewWe are not just offering a job but a meaningful career! Come join our passionate team!As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of...

  • Program Assistant

    23 hours ago


    Stanford, United States Select Source International Full time

    Job DescriptionJob DescriptionJob Title: Housing Service Center Supervisor/Program AssistantLocation: Stanford, CA 94305Duration: 3 Months Core duties:Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.Collaborate with others to help resolve program issues...

  • Account Executive

    1 month ago


    Stanford, United States Arbitrum Inc Full time

    Our mission is to bring blockchain to a billion people. The Alchemy Platform is a world class developer platform designed to make building on the blockchain easy. We've built leading infrastructure in the space, powering over $105 billion in transactions for tens of millions of users in 99% of countries worldwide. The Alchemy team draws from decades of deep...

  • Account Executive

    1 month ago


    Stanford, United States Arbitrum Inc Full time

    Our mission is to bring blockchain to a billion people. The Alchemy Platform is a world class developer platform designed to make building on the blockchain easy. We've built leading infrastructure in the space, powering over $105 billion in transactions for tens of millions of users in 99% of countries worldwide. The Alchemy team draws from decades of deep...


  • Stanford, United States Edward Jones Full time

    Registered Branch Associate at Edward Jones summary: As a Registered Branch Associate at Edward Jones, you will act as a client advocate, collaborating with financial advisors to support and enhance client relationships. Your role involves problem-solving, executing financial transactions, and ensuring a streamlined client experience, all while fostering...


  • Stanford, United States Geosite Full time

    Job DescriptionJob DescriptionDescriptionThis position is open to US residents and citizens onlyWho We're Seeking We are looking for Senior Cloud Operations Engineer to help (1) build and maintain our cloud infrastructure using modern orchestration tools; and (2) implement cybersecurity best practices in pursuit of our compliance objectives. You will be...


  • Stanford, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...


  • Stanford, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...


  • Stanford, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • In-House Privacy

    3 weeks ago


    Stanford, IL, United States State Farm Full time

    In-House Privacy & Information Security Counsel at State Farm summary: The In-House Privacy & Information Security Counsel at State Farm is responsible for providing legal advice on privacy, information security, and compliance programs. This role involves collaboration with various legal practice groups and business leaders to manage enterprise risk and...