IT Support Specialist

4 days ago


St Louis, Missouri, United States GFI Digital Full time
Job Title: Information Technology Support Engineer- Service Desk

The IT Support Engineer provides exceptional customer service by implementing, maintaining, and resolving technical issues related to customer workstations, servers, and network equipment. This role requires a customer-centric approach, effective communication skills, and proactive work to support clients.

Key Responsibilities:
  • Serve as the primary point of contact for customers seeking technical assistance via phone and ticketing systems.
  • Perform remote troubleshooting, including password resets, new user/workstation setups, and desktop issues.
  • Prioritize and execute tasks in a high-pressure environment, ensuring timely resolution of technical issues.
  • Administer and maintain end-user accounts, permissions, and access rights.
  • Provide third-party vendor management assistance and produce accurate documentation related to client environments and issue resolution.
  • Ensure Service Level Agreements are met for all customers.
  • Setup, deploy, and replace Windows desktops and laptops, as well as install Windows operating systems, Microsoft Office Suite, and other Windows applications.
Requirements:
  • 1-2 years of hands-on experience deploying, supporting, and troubleshooting hardware, Windows OS, and Windows applications.
  • Working knowledge of Windows Servers and Networking hardware protocols.
  • College Diploma or Degree in Computer Science.
  • Microsoft, CompTIA, Cisco, and other certifications.
Preferred:
  • Experience working with third-party vendors.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off immediately available upon hire
  • Vision insurance
  • Hybrid Schedule

  • IT Support Specialist

    2 weeks ago


    St Louis, Missouri, United States Katapult Network Full time

    About the RoleKatapult Network is a leading platform that connects recent college graduates with entry-level opportunities at top employers.We focus on providing a seamless experience for our clients, including ground-breaking start-ups and well-established organizations, to find their next generation of talent.The Job:IT Help Desk SpecialistWe are seeking...


  • St Louis, Missouri, United States Collabera Full time

    Job Title: IT Helpdesk SpecialistCollabera is seeking a skilled IT Helpdesk Specialist to join our team. As an IT Helpdesk Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, or in-personAnalyze...

  • IT Support Specialist

    2 weeks ago


    St Louis, Missouri, United States Southern Illinois University Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Southern Illinois University. As an IT Support Specialist, you will be responsible for providing technical support and solutions for computer systems, hardware, software, and networking issues.Key Responsibilities:Provide direct support for computer...

  • IT Support Specialist

    3 weeks ago


    St Louis, Missouri, United States Omni Inclusive Full time

    Job SummaryThe IT Support Specialist at Omni Inclusive plays a vital role in ensuring seamless operations and user satisfaction.Key ResponsibilitiesManage incident, request, change, knowledge, and access rights management.Provide second-tier support for PC, peripherals, office applications, and mobile devices.Resolve technical issues to meet SLA...


  • St Louis, Missouri, United States Interco Full time

    Job Title: IT Support SpecialistAs a key member of our IT team, the IT Support Specialist plays a vital role in providing exceptional customer service and technical support to our employees and customers.Job SummaryThe IT Support Specialist is responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems....


  • St Louis, Missouri, United States SAGE IT Full time

    Job Title: Technical Business Solutions SpecialistWe are seeking a highly skilled Technical Business Solutions Specialist to join our team at SAGE IT. As a key member of our delivery team, you will be responsible for leading Salesforce projects and working closely with business and technical stakeholders to deliver high-quality solutions.Key...


  • St Louis, Missouri, United States Collabera Full time

    Job Title: IT Helpdesk SpecialistWe are seeking a skilled IT Helpdesk Specialist to join our team at Collabera. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Work alongside ATM L1 teammates to analyze and report ATM performance data to key stakeholders.Utilize...


  • St Louis, Missouri, United States PEOPLE'S HEALTH CENTERS Full time

    Job Title: Community Support SpecialistAt PEOPLE'S HEALTH CENTERS, we are seeking a highly motivated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will play a vital role in providing comprehensive mental health services to children and adults in our community.Job SummaryThe Community Support...

  • IT Support Specialist

    2 weeks ago


    St Louis, Missouri, United States Interco Full time

    Job DescriptionThe IT Support Specialist plays a vital role in the I.T. department, focusing on customer service and problem resolution. This position requires a helpful, understanding, and personable approach to answering help desk calls.The Support Specialist will troubleshoot problems over the phone and, if necessary, escalate to tier two support or visit...


  • St Louis, Missouri, United States Ritenour Full time

    Job Title: Security Support SpecialistJoin Ritenour High School as a Security Support Specialist and play a vital role in maintaining a safe and secure learning environment for students and staff.Job Summary:The Security Support Specialist will perform a variety of safety and security tasks, including controlling traffic and public access to the campus,...


  • St Louis, Missouri, United States Bahama Consulting Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Bahama Consulting. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...


  • St Louis, Missouri, United States BAHAMA Consulting Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at BAHAMA Consulting. As a Technical Support Specialist, you will be responsible for providing daily support for our computing desktop, including operating system, software installation and maintenance, and hardware.Responsibilities:Provide technical...


  • St Louis, Missouri, United States Ritenour Full time

    Job Title: Security Support SpecialistJoin the Ritenour School District team as a Security Support Specialist and play a vital role in maintaining a safe and secure learning environment for students and staff.Job Summary:The Security Support Specialist will perform a variety of safety and security tasks, including controlling traffic and public access to...

  • IT Support Specialist

    3 weeks ago


    St Louis, Missouri, United States Together Credit Union Full time

    Job Title: End User Technology SpecialistJob Summary: Together Credit Union is seeking a skilled End User Technology Specialist to provide first-level IT support to our team members.Key Responsibilities:* Troubleshoot computer problems and provide technical assistance to end users* Configure and deploy IT equipment and software* Monitor IT systems for alerts...


  • St Louis, Missouri, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will provide advanced technical advice and guidance on the installation, adaptation, configuration, and enhancement of our technical products and programs.Key ResponsibilitiesProvide Tier III problem resolution on the...


  • St Louis, Missouri, United States Enterprise Holdings Full time

    Job Title: Technical Support Specialist We are seeking a highly skilled Technical Support Specialist to join our Enterprise Car Sales Technology Support Team. As a Technical Support Specialist, you will play a critical role in providing advanced technical support, business analysis, and project management to ensure the reliability and efficiency of our...


  • St Louis, Missouri, United States Oak View Group Full time

    Event Support SpecialistAt Oak View Group, we're seeking a skilled Event Support Specialist to join our team at Chaifetz Arena. As a key member of our facilities operations team, you'll play a critical role in ensuring the smooth execution of events.Key Responsibilities:Assist with event setup and breakdown, including moving and arranging furniture and...


  • St Louis, Missouri, United States Ogletree Deakins Full time

    Job SummaryOgletree Deakins is seeking a highly skilled Site Support Specialist to join our team. As a Site Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their technology needs are met and that they have a seamless experience with our services.Key ResponsibilitiesProvide technical support to clients...


  • St Louis, Missouri, United States Above All Personnel Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Above All Personnel. As an Administrative Support Specialist, you will be responsible for providing administrative support to our clients and staff.Key ResponsibilitiesAdministrative Tasks: Handle all administrative duties in a timely and...


  • St Louis, Missouri, United States Oak View Group Full time

    Event Support SpecialistAt Oak View Group, we're seeking a skilled Event Support Specialist to join our team at Chaifetz Arena. As a key member of our facilities operations team, you'll play a critical role in ensuring the smooth execution of events.Key Responsibilities:Assist with event setup and breakdown, including moving and arranging furniture and...