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Nursing Operations Supervisor

2 months ago


Lebanon, New Hampshire, United States Dartmouth-Hitchcock Health Full time
Position Summary

The Clinical Nurse Supervisor is responsible for overseeing patient assignments and ensuring efficient patient flow within the clinic. This role provides essential guidance in patient care, addressing both patient and staff needs. As a clinical leader, this position serves as a resource and role model, reinforcing institutional priorities, policies, and practices.

Key Highlights:
  • Loan repayment options available up to $20,000.
  • Relocation assistance provided, along with a dedicated Housing Coordinator.
  • Generous tuition reimbursement program.
  • Attractive 'earned time' plan for work-life balance.
  • Access to extensive CEU and training programs.
  • State-of-the-art 8,000 ft Patient Safety and Training Simulation Center.
  • Central role of nurses in the success of our shared governance nursing model.
  • Engaging, research-focused work environment.
  • Accredited continuing nursing education provider through the American Nurses Credentialing Center.

Why Choose Dartmouth Hitchcock?

Dartmouth Hitchcock Medical Center is a nationally recognized Academic Medical Center located in a picturesque area of New Hampshire. The region offers a unique blend of rural and suburban living, with numerous outdoor activities, excellent educational institutions, and a strong sense of community. Enjoy a lifestyle that allows for quality time with family, friends, and nature, all while working in a supportive and innovative healthcare environment.

Responsibilities:
  1. Assign staff to patients based on current clinic workload, considering acuity, staff experience, and patient complexity.
  2. Engage in performance management, including coaching and evaluations, while addressing disciplinary actions as necessary.
  3. Manage conflicts and facilitate smooth clinic operations.
  4. Implement service recovery strategies to enhance patient and employee retention.
  5. Coordinate orientation and training for new employees.
  6. Act as a liaison with other departments and clinics regarding services.
  7. Perform additional duties as required.

Qualifications:
  • Graduate from an accredited Nursing Program is required.
  • BSN is preferred.
  • Minimum of 2 years of supervisory or management experience in a related field.
  • Maintain clinical competencies as required.
  • Strong written, verbal, and computer skills are essential.
  • Proven problem-solving, leadership, communication, and teamwork abilities.
  • Ability to work effectively with staff, patients, and their families.

Licensure/Certifications:
  • Current Registered Nurse license with eligibility in New Hampshire.
  • Basic Life Support (BLS) certification or higher, as per unit-specific requirements.