High-Performance Machinery Technician

6 days ago


Franklin, Wisconsin, United States HERMLE USA Full time

Job Title: High-Performance Machinery Technician

Company Overview:

HERMLE USA, Inc. is the North American Headquarters of Maschinenfabrik Berthold HERMLE AG, providing leading manufacturers with high precision machining centers and technical support.

We value open communication and teamwork in our organization, which enables us to satisfy and exceed customer expectations.

Estimated Salary: $80,000 - $120,000 per year.

Job Description:

This role involves supporting customers with troubleshooting and diagnosis procedures, installing, repairing, and maintaining Hermle products at customer locations.

  • Support customers with telephone and on-site troubleshooting and diagnosis procedures
  • Work independently to provide installation, troubleshooting, repair, and preventive maintenance services for Hermle's products
  • Identify machine spare parts for quoting purposes
  • Brief and train customers
  • Install retrofits
  • Periodically travel overseas to Germany for product knowledge updates
  • Use SAP software and daily work time reporting through a time management system
  • Submit weekly service reports and expense reports


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