Claims Property Team Lead
5 days ago
The Automobile Club of Southern California is a leading organization in the automotive industry, serving millions of members across 21 states. With a rich history dating back to 1902, we have established ourselves as a trusted provider of legendary service and beneficial products.
Job SummaryWe are seeking an experienced Claims Property Team Manager to join our team. As a key member of our homeowner claims unit, you will be responsible for coordinating, directing, and overseeing homeowner claims activities. This leadership role requires strong communication, coaching, and problem-solving skills to ensure compliance with regulatory requirements and technical best practices.
SalaryThe estimated salary range for this position is $94,900.00 - $126,500.00 per year, depending on qualifications and experience. In addition to a competitive salary, full-time employees are eligible to participate in our incentive program based on individual and organizational performance.
Job DescriptionMain Responsibilities:
- Lead a team of homeowner representatives, providing guidance, support, and coaching to ensure excellent customer service and compliance with regulations.
- Monitor and evaluate team performance, identifying areas for improvement and implementing effective solutions.
- Collaborate with unit management to communicate goals, reinforce behavior, and monitor progress towards objectives.
- Maintain knowledge of current industry developments, best practices, and regulatory requirements.
- Participate in committees and projects that support the organization's goals and objectives.
To be successful in this role, you will need:
- Bachelor's degree or equivalent combination of education and experience.
- 4-6 years of property claims handling experience, with 1-3 years of supervisory experience preferred.
- Advanced knowledge of insurance codes, regulations, building codes, and ordinances.
- Excellent organizational, planning, delegation, oral, and written communication skills.
- Ability to lead change, influence others, and represent the organization effectively.
As a valued employee of the Automobile Club of Southern California, you can expect:
- A competitive salary range ($94,900.00 - $126,500.00) and incentive program opportunities.
- Comprehensive health coverage, including medical, dental, and vision benefits.
- A 401(K) savings plan with company match and pension plan.
- Tuition assistance and wellness program opportunities.
- Employee discounts and PTO for community volunteer programs.
If you're a motivated and experienced professional looking for a challenging opportunity to lead and grow with our team, please consider applying for this Claims Property Team Manager position.
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