TikTok E-commerce Operations Specialist
4 weeks ago
We are seeking a highly skilled and experienced professional to join our e-commerce operations team at TikTok. As a key member of our team, you will be responsible for driving the growth and success of our e-commerce business.
Key Responsibilities- Source and incubate MCN agencies that organize live streams on TikTok to sell products, facilitating the agencies' hiring and training of streamers, production of high-quality contents, and screening for merchandise suitable for sales, ultimately responsible for GMV generated by the agencies
- Collaborate with merchants account managers to formulate and execute merchandise strategies, matching merchandises with streamers and live streaming contents
- Analyze key performance metrics on traffic, conversion, prices, customer feedbacks, and unit of economics, and improve such metrics by implementing relevant product and/or operational solutions
- Bachelor's degree with 5 years of experience in product operation, FMCG, consulting, financial, investment, engineering, and any other relevant fields with business analysis tasks
- Good analytical skills, with structured thinking and a data-driven mindset
- Strong business development skills and experience
- Effective communicator in both English and Mandarin, being able to convey complex content concepts in both languages, in a clear and compelling manner, ultimately driving successful client engagements. Business proficiency in Mandarin will be required to bridge communication and liaise with Mandarin-speaking clients, agencies, and Key Opinion Leaders (KOLs) etc.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws.
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