Computer Hardware and Software Professional

4 days ago


Santa Fe Springs, California, United States JANUS et Cie Full time

Job Overview:

JANUS et Cie is currently seeking a skilled Technical Support Specialist to join our IT team.

About the Role:

This role involves providing top-notch technical support to our employees, utilizing strong communication and problem-solving skills.

Key Responsibilities:

  • Serve as the primary point of contact for employees seeking technical assistance.
  • Identify, diagnose, and resolve technical issues or escalate cases to other IT members.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Requirements:

  • AA or equivalent experience required.
  • Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional) will be an advantage.
  • Knowledge of Microsoft user administrator (AD, AD Azure), Office 365 and Windows and Mac OS are a must.

Benefits:

This position offers a competitive salary, opportunities for professional growth, and a collaborative work environment.

Estimated Salary: $28-$33 per hour



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