Computer Hardware and Software Professional
4 days ago
Job Overview:
JANUS et Cie is currently seeking a skilled Technical Support Specialist to join our IT team.
About the Role:
This role involves providing top-notch technical support to our employees, utilizing strong communication and problem-solving skills.
Key Responsibilities:
- Serve as the primary point of contact for employees seeking technical assistance.
- Identify, diagnose, and resolve technical issues or escalate cases to other IT members.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Requirements:
- AA or equivalent experience required.
- Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional) will be an advantage.
- Knowledge of Microsoft user administrator (AD, AD Azure), Office 365 and Windows and Mac OS are a must.
Benefits:
This position offers a competitive salary, opportunities for professional growth, and a collaborative work environment.
Estimated Salary: $28-$33 per hour
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