Shift Operations Manager
21 hours ago
The Shift Leader at 0024 Carl's Jr is responsible for providing exceptional guest service and ensuring a positive dining experience. This role involves supervising staff, managing daily operations, and maintaining high standards of quality and cleanliness.
About the Role
As a Shift Leader, you will be responsible for leading a team of employees to deliver excellent customer service, maintain a clean and safe environment, and promote sales growth. You will also be expected to perform administrative tasks, such as managing inventory, scheduling, and payroll.
Key Responsibilities
- Lead and motivate a team of employees to achieve sales targets and provide exceptional customer service.
- Manage daily operations, including opening and closing procedures, inventory management, and cash handling.
- Maintain high standards of quality and cleanliness in the restaurant, including food preparation, presentation, and storage.
- Respond to customer complaints and resolve issues in a timely and professional manner.
- Collaborate with the Management Team to develop and implement strategies to improve sales and profitability.
Requirements
- Must be 18 years of age or older.
- High school diploma or equivalent required.
- Ability to lift up to 40 pounds and stand for long periods.
- Excellent communication and leadership skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Compensation and Benefits
The estimated salary for this role is $35,000 - $45,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for advancement.
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