Customer Service Supervisor

3 days ago


Grand Rapids, Michigan, United States D&W Fresh Market Full time

D&W Fresh Market

**Job Summary**

As a Customer Service Lead at D&W Fresh Market, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will supervise and direct front end activities, train others to perform department activities, and manage the selection, scheduling, and supervision of team members to meet or exceed productivity levels.

**Key Responsibilities**

* Provide and maintain a high standard of customer service in the store's front end operations
* Supervise and direct all front end activities in the absence of the Customer Service Manager
* Train others to perform all department activities and functions
* Manage the selection, scheduling, and supervision of team members to meet or exceed departmental productivity levels

**What We Offer**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**Requirements**

* High school diploma or equivalent required
* Previous customer service experience preferred
* Strong leadership and communication skills
* Ability to work in a fast-paced environment

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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