Technical Support Specialist
6 days ago
At Encore Technologies, we are seeking a highly skilled and experienced Deskside Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:- Administer and troubleshoot highly specialized software used by client departments.
- Provide general technical consulting, account creation, and user provisioning.
- Monitor multiple ticketing systems and resolve issues, escalating as needed.
- Travel to client sites, sometimes on short notice, to provide on-site support.
- Three years of experience in hardware and software support and troubleshooting.
- AS degree in a related technical field or industry certification (A+, MCSA or similar).
- Strong familiarity with Windows 10/11, Active Directory, GPO, NTFS Permissions, and Windows OS troubleshooting and resolution.
- Computer and peripheral break-fix support skills.
- Knowledge and understanding of networking concepts.
- Excellent customer service skills, both in person and over the phone.
- Ability to work effectively with little supervision and handle stressful situations.
- Good verbal and written communication skills, with the ability to document new issues in a cohesive manner.
- Ability to communicate complex technical concepts to non-technical individuals.
We are an Equal Opportunity Employer, committed to empowering each individual and supporting the diverse cultures, perspectives, skills, and experiences within our workforce.
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Technical Support Specialist
4 weeks ago
Cincinnati, Ohio, United States Commonwealth Financial Network LLC Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Commonwealth Financial Network LLC. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our employees and advisors, ensuring they have the support they need to excel in their roles.Key ResponsibilitiesProvide...
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Technical Support Specialist
4 weeks ago
Cincinnati, Ohio, United States Commonwealth Financial Network LLC Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Commonwealth Financial Network LLC. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our employees and advisors, ensuring they have the tools and resources they need to succeed.Key ResponsibilitiesProvide...
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Technical Support Specialist
1 month ago
Cincinnati, Ohio, United States Commonwealth Financial Network LLC Full timeAbout Commonwealth Financial Network LLCWe are a leading provider of business solutions for independent financial advisors nationwide. Our company is committed to empowering our advisors with the tools and resources they need to succeed.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support...
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Technical Support Specialist
4 weeks ago
Cincinnati, Ohio, United States Commonwealth Financial Network LLC Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Commonwealth Financial Network LLC. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our employees and advisors, ensuring they have the necessary tools and resources to excel in their roles.Key...
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Technical Support Specialist
3 weeks ago
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Specialist
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Cincinnati, Ohio, United States Prestige Technical Services, Inc. Full timeLab Technician Positions AvailableWe are seeking highly motivated and detail-oriented individuals to join our team as Lab Technicians. As a Lab Technician, you will be responsible for conducting various tests and experiments to support research and development of consumer products.Key Responsibilities:Conduct multiple tests and experiments to support...
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Technical Specialist
2 weeks ago
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Technical Support Specialist
2 weeks ago
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Technical Support Specialist
3 weeks ago
Cincinnati, Ohio, United States Worldpay Full timeAbout the RoleWe are seeking a highly skilled Technical Support Representative to join our team at Worldpay. As a Technical Support Representative, you will be responsible for providing technical support to our customers, ensuring they receive the best possible experience with our products and services.Key ResponsibilitiesProvide technical support regarding...
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Technical Support Specialist
4 weeks ago
Cincinnati, Ohio, United States Nordic Full timeJob SummaryThe Nordic Desk Side Analyst is a key member of our IT team, responsible for delivering high-quality technical support services to our clients. This role requires a strong understanding of technology and its business applications, as well as excellent communication and interpersonal skills.Key ResponsibilitiesHardware and Software Maintenance:...
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Technical Support Specialist
3 weeks ago
Cincinnati, Ohio, United States Encore Technologies Full timeJob SummaryWe are seeking a highly skilled Deskside Support Technician to join our team at Encore Talent Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support and troubleshooting services to our clients.Key ResponsibilitiesAdminister and troubleshoot highly specialized software used by client...
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Technical Support Specialist
2 weeks ago
Cincinnati, Ohio, United States Dave & Busters Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Support Technician to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on building systems, including...
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Technical Support Specialist
3 days ago
Cincinnati, Ohio, United States CDK Global Full timeJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at CDK Global. As a Technical Support Analyst, you will be responsible for providing primary support to customers encountering problems using our products and solutions.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat sessionsFacilitate inquiries...
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Technical Support Specialist
2 weeks ago
Cincinnati, Ohio, United States Diverse Systems Group LLC Full timeJob SummaryWe are seeking a highly skilled Technology Support Analyst to join our team at Diverse Systems Group LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support and consulting services to our mobile workforce across various locations.Key ResponsibilitiesProvide Tier 2 technical support for PC...
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Technical Application Support Professional
4 weeks ago
Cincinnati, Ohio, United States Total Quality Logistics Full timeAbout the Role:Total Quality Logistics is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for investigating and troubleshooting complex application issues, working closely with our IT Support, Database, and Application Development teams.Key Responsibilities:Investigate, troubleshoot, and debug...
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Technical Support Specialist
3 weeks ago
Cincinnati, Ohio, United States MIS Solutions LLC Full timeJob Title: Support TechnicianAt MIS Solutions LLC, we are seeking a highly skilled and motivated Support Technician to join our team. As a Support Technician, you will play a critical role in providing top-notch technical support to our clients, ensuring their desktops, laptops, and printers are running smoothly and efficiently.Key Responsibilities:Provide...