Technical Support Specialist

5 days ago


Murfreesboro, Tennessee, United States Ambassador Resources Full time

We are seeking a highly skilled Technical Support Specialist to join our team at Ambassador Resources. As an IT Field Services Technician, you will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Estimated salary: $70,000 - $100,000 per year based on experience.

The ideal candidate should have a Bachelor's degree in Computer Science, IT Engineering or Technology and be bilingual in Korean and English. CompTIA A+ certification is preferred.

You will maintain daily performance of computer systems, walk customers through problem-solving processes, install, modify, and repair computer hardware and software, and resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

In addition to technical skills, you should have strong communication skills, be able to respond to service issues and requests in a timely manner, and travel in the Tri-State area as needed.

  • Responsibilities:
  • Provide technical assistance and support for incoming queries and issues
  • Maintain daily performance of computer systems
  • Install, modify, and repair computer hardware and software
  • Resolve technical problems with LAN, WAN, and other systems


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