Fire Protection Sales Specialist

23 hours ago

Capitol Heights, Maryland, United States Reliance Fire Protection Full time
Job Summary

We are seeking a highly skilled Service Sales Representative to join our team at Reliance Fire Protection, Inc. in Capital Heights, MD. As a key member of our sales team, you will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process.

Responsibilities
  • Assist in obtaining information needed for each job, including Purchase Order numbers, tax-exempt forms, insurance certificates, deficiency information, and certified payroll information.
  • Schedule inspections (monthly/quarterly/annually) per the contract with the customer and our inspectors to ensure compliance with state and local codes and the customer's contract.
  • Schedule service work based on quotes signed.
  • Collect inspection reports from inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; check for deficiencies and quote as necessary.
  • Scan and upload documents to our online document storage system, including invoices, purchase orders, contracts, and other information needed based on the customer.
  • Follow up with customers on deficiencies quoted.
  • Book and create jobs for inspections and service calls within our system; invoice after the job is complete per our company policies and procedures.
  • Assist with invoicing customers and follow up for collections of customers for the inspection department.
  • Responsible for customer and vendor relations.
Qualifications/Education/Experience Requirements
  • High School Diploma/GED with Associate Degree preferred.
  • Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary.
  • Notary public a plus.
  • Good oral, written, telephone, and customer service skills.
  • Good time management, organizational, and interpersonal skills.
  • Ability to assist both internal and external customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to read, analyze, and interpret general business procedures and regulations.
  • Moderate to advanced computer skills, with advanced proficiency in Excel.
Certificates, Licenses, Registrations
  • Valid driver's license.
Physical Demands and Work Environment
  • Office environment - moderate noise.
  • Mostly sedentary role with the need to move about the office to copy, scan, fax, and file.
  • May require light lifting.
  • Requires working on computers and phones consistently throughout the day.
Why Work for Reliance Fire Protection?

We offer competitive pay for experienced individuals. We are owned by the APi Group, a publicly traded, multi-billion-dollar corporation based in Minnesota. This provides financial support and backing, world-class training, and leadership development. We offer an industry-leading benefits package that includes medical, dental, vision, and other benefits. We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled. We hire people whose values align with ours. This is a key element of our People/Talent Development Operating Code. Many of our employees have worked with us for over 30 years. We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone.

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