Healthcare Coordination Specialist

1 week ago


Fountain Valley, California, United States NEXT CARE HOSPICE Full time
Job Overview

Benefits:

  • 401(k) matching
  • Health insurance
  • Opportunities for career growth
  • Paid time off
  • Training and development programs

Role Summary:

The Healthcare Coordination Specialist will be responsible for facilitating the scheduling and management of care for hospice patients and their families. This position requires a proactive approach to ensure seamless communication and coordination among medical staff and patients.


Key Responsibilities:

  • Responding to incoming calls and assisting patients and families with appointment scheduling and medication refills.
  • Overseeing and maintaining the schedules for nursing staff and on-call personnel.
  • Collaborating with healthcare professionals to arrange continuous care and as-needed visits.
  • Updating and managing patient records within the electronic medical record system.
  • Delivering exceptional customer service and addressing patient inquiries and concerns.
  • Working with various departments to align patient care and scheduling requirements, including therapy and laboratory services.
  • Ordering necessary medical equipment and supplies while managing inventory effectively.
  • Completing prior authorizations and verifying insurance benefits to facilitate timely billing processes.

Qualifications:

  • Minimum of one year of experience in hospice care is required.
  • Bilingual candidates are preferred.
  • Familiarity with electronic medical record systems is advantageous.
  • Strong verbal and written communication skills are essential.
  • Excellent organizational abilities and attention to detail are necessary.
  • Capability to multitask and prioritize effectively.
  • Proficiency in computer applications, including Google Suite.
  • Ability to work independently and follow through on tasks until completion.

If you possess strong communication skills and are adept at managing multiple responsibilities, this role is essential in ensuring the efficient scheduling of hospice and palliative care services.


Job Type: Full-time, in office


Medical Specialties:

  • Hospice & Palliative Medicine

Schedule:

  • Monday to Friday

Work Location: In person



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