IT Support Specialist

3 weeks ago


McKinney, Texas, United States Desktop & Depot Support Full time

We are seeking a highly motivated and career-driven individual to join our team as an IT Support Specialist in McKinney, TX. This part-time role involves providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, and IT service management updates.

The ideal candidate will have previous working experience in desktop support, although training will be provided for entry-level new hires. They should also possess knowledge of PC imaging, experience with change management and incident management, and familiarity with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe.

As a member of our team, you will enjoy a wide range of benefits, including ongoing learning and development opportunities, regular performance appraisals, and the chance to advance your career. Our company is a hybrid cloud and managed services consulting firm that values its employees and clients.

This position requires U.S. citizenship status and the ability to work onsite in McKinney, TX. The estimated salary for this role is around $45,000 - $60,000 per year, depending on experience.

Requirements:
  • Previous working experience in desktop support
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Familiarity with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe


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