Lead Cashier

3 weeks ago


Birmingham, Alabama, United States Compass Group USA Full time
Job Summary

**Maintain Exceptional Guest Services**

We are seeking a highly skilled and experienced Lead Cashier to join our team at Compass Group USA. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and support at all times.

Key Responsibilities:

  • Guest Service: Greet and acknowledge every guest, maintain solid product knowledge, and provide outstanding guest service.
  • Cash Handling: Control all cash and media materials, oversee and authorize guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks, and discretion discounts.
  • Team Management: Help train cashiers, crosstrain other associates, and oversee the productivity, breaks, and daily scheduling of cashiers.
  • Compliance: Ensure compliance with company policies, procedures, and practices, and support loss-prevention efforts.
  • Additional Duties: Maintain front-end supplies, help provide guest service, floor moves, housekeeping, display maintenance, and merchandise replenishment as needed.

Requirements:

  • Manager experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to lift up to 25 pounds

What We Offer:

  • Competitive hourly rate: $14.50
  • Opportunities for career advancement
  • Comprehensive benefits package
  • Employee assistance program
  • Flexible scheduling

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