Guest Services Representative

2 weeks ago


Brockport, United States Indus Hospitality Group Full time

Company Overview:
Indus Hospitality Group is dedicated to fostering growth, empowerment, and success among its employees. Our core values emphasize Growth, Loyalty, Respect, and Flexibility, offering a career that transcends mere employment. With over 40 years of commitment to the communities we serve, we have significantly contributed to regional economic development through our hotels and restaurants in the Rochester, Finger Lakes, and Western New York areas. Our team has received numerous accolades for excellence in operations, including national and regional awards.

Position Overview:
The Guest Services Representative plays a vital role in delivering exceptional service to our guests. This position is responsible for a variety of front desk operations while ensuring the highest level of customer satisfaction.

Key Responsibilities:
As a Guest Services Representative, your duties will include but are not limited to:

  • Welcoming, registering, and assigning accommodations to guests.
  • Managing incoming calls and inquiries.
  • Processing charges, calculating bills, and handling payments.
  • Coordinating reservations and monitoring room availability.
  • Providing information about hotel services and local attractions.
  • Maintaining cleanliness and organization in the lobby and front desk area.
  • Assisting with shuttle service scheduling and guest transportation.
  • Ensuring a pleasant experience during check-out procedures.

Qualifications:
To be successful in this role, candidates should possess:

  • A high school diploma or equivalent.
  • One to three months of relevant experience or training.
  • Basic computer skills, including proficiency in Microsoft Office.
  • Strong communication skills and the ability to interact professionally with guests.

Work Environment:
The work environment is dynamic and open to the public, requiring adaptability to various situations and guest needs. Physical demands include lifting up to 25 pounds and maintaining a proactive approach to guest service.

Compensation:
The salary range for this position is $16 to $18 per hour.



  • Brockport, United States Indus Hospitality Group Full time

    Company Overview:Indus Hospitality Group is dedicated to fostering growth, loyalty, respect, and flexibility among its employees. We believe in nurturing careers rather than merely providing jobs. Our commitment to the communities we serve has led to significant growth over the past four decades, contributing to regional economic development through commerce...


  • Brockport, United States Indus Hospitality Group Full time

    Company Overview:Indus Hospitality Group is dedicated to fostering, empowering, and nurturing success among our team members. Our core values include Growth, Loyalty, Respect, and Flexibility. We believe in offering a career rather than just a job. Over the past four decades, we have expanded significantly, contributing to the economic development of the...


  • Brockport, United States RadNet Full time

    Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • Brockport, United States RadNet Full time

    Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • Brockport, United States Borg & Ide Imaging Full time

    Job Summary:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Borg & Ide Imaging. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key Responsibilities:Registration and Scheduling: Greet...


  • Brockport, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare...


  • Brockport, United States Borg & Ide Imaging Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • Brockport, United States Oak Orchard Community Health Center Full time

    About the RoleWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Oak Orchard Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesRegistration and Scheduling:...


  • Brockport, United States Oak Orchard Health Full time

    About the RoleOak Orchard Health is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient experience for all patients.Key ResponsibilitiesRegistration and Scheduling: Accurately...


  • Brockport, United States Oak Orchard Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Oak Orchard Health. As a key member of our front desk team, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient experience for all patients.Key ResponsibilitiesRegistration and Scheduling:...

  • Guest Care Specialist

    2 weeks ago


    Brockport, United States Monro Muffler Brake Full time

    Company Info: Monro Inc. is a leader in the automotive maintenance and repair services industry. We are the countrys top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work performed on their cars is done right...

  • Starbucks Barista

    5 days ago


    Brockport, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Starbucks Barista at Target. As a key member of our Food and Beverage team, you will be responsible for delivering an exceptional guest experience, ensuring high-quality products, and maintaining a clean and welcoming store environment.Key...


  • Brockport, United States Oak Orchard Health Full time

    Job SummaryOak Orchard Health is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our healthcare support team, you will provide exceptional communication support services to our patients and providers.Key ResponsibilitiesProvide general clerical and scheduling services to patients and...


  • Brockport, United States Oak Orchard Community Health Center Full time

    About Oak Orchard Community Health CenterWe are a leading, patient-centered organization dedicated to improving access to quality healthcare for all. Our mission is to ensure everyone has access to affordable, quality healthcare. We are a diverse and highly skilled team of professionals, from physicians to nurses to administrators and support personnel.Job...


  • Brockport, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key Responsibilities:Provide excellent customer...


  • Brockport, United States Oak Orchard Community Health Center Full time

    Job DescriptionJob DescriptionDescription:Do you want to be part of a leading, patient-centered organization where professionals come together in common purpose to be the center for health care in their communities? At Oak Orchard Health, we make a difference in our communities every day, in ways large and small. Our diverse, highly skilled professionals are...


  • Brockport, United States Oak Orchard Community Health Center Full time

    Do you want to be part of a leading, patient-centered organization where professionals come together in common purpose to be the center for health care in their communities? At Oak Orchard Health, we make a difference in our communities every day, in Patient, Dental, Representative, Customer Service, Service, Retail, Healthcare, Insurance


  • Brockport, United States RadNet Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at RadNet. As a key member of our healthcare team, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesGreeting and Registration: Greet patients in a friendly and...


  • Brockport, Pennsylvania, United States Velocity Enterprises Full time

    **About Us**Velocity Enterprises is a full-service agency that specializes in online and offline projects. With a team of 70 permanent employees and selected freelancers, we deliver projects in the areas of online marketing, e-commerce, data management, and design & conception. We are currently looking for a skilled professional to support our team in the...


  • Brockport, United States INDUS GROUP INC Full time

    Job OverviewAt Indus Group Inc, we are dedicated to fostering growth and success among our team members. Our core values include Commitment, Respect, Adaptability, and Teamwork. We believe in offering a career path that encourages personal and professional development.Position Title: Breakfast Operations CoordinatorReports To: Guest Services Manager or...