Shift Manager

9 hours ago


Keego Harbor, Michigan, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for Quality, Service, and Cleanliness.
  • Monitor performance during the shift and take action to ensure the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain daily cleanliness, and ensure food safety.
  • Provide exceptional customer service and resolve any customer complaints in a timely and professional manner.
  • Recruit, train, and develop crew members to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and decision-making skills.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will receive:

  • Competitive pay and benefits package.
  • Opportunities for career advancement and professional development.
  • Flexible scheduling and a dynamic work environment.
  • Access to exclusive employee discounts and perks.
Why Join Our Team?

At McDonald's, we are committed to providing a positive and inclusive work environment that values diversity and promotes opportunities for growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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