Management Analyst IV

2 months ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Description:

Job Summary:

We are seeking a highly skilled Management Analyst IV to join our team at the Texas Department of Aging & Disability Services. As a key member of our Information Technology Services division, you will play a critical role in analyzing and improving business processes, identifying areas for improvement, and developing solutions to drive organizational efficiency and effectiveness.

Key Responsibilities:

  • Conduct thorough analysis of business processes and identify areas for improvement.
  • Develop and implement solutions to improve organizational efficiency and effectiveness.
  • Collaborate with division management to plan and evaluate internal functions, program activities, and business development strategies.
  • Research and analyze policy and operational materials to provide recommendations for process improvement.
  • Develop and maintain accurate and up-to-date documentation of business processes and procedures.
  • Provide training and guidance to staff on new processes and procedures.
  • Monitor and review current organizational, procedural, and operational systems for effectiveness, efficiency, and conformance to established guidelines.


Requirements:

  • Knowledge of business process analysis and quality improvement.
  • Knowledge of technical and business writing, planning, and execution of documentation requirements for technology or business projects.
  • Knowledge of auditing methods and systems and the ability to monitor, audit, and remediate issues.
  • Knowledge of office productivity software, including Microsoft Word, Excel, PowerPoint, SharePoint, and Visio.
  • Skill in preparing technical documents and maintaining accurate versions of documents.
  • Skill in managing multiple and competing priorities.
  • Ability to establish goals, objectives, and timelines, to direct and organize tasks and projects, and to analyze information comprehensively and accurately.
  • Ability to build, establish, and maintain effective working relationships and coalitions and communicate effectively in person, by phone, and by email.
  • Ability to interpret and explain governmental and agency regulations, policies, and procedures, and make recommendations for process improvement.


Working Conditions:

This position requires regular attendance and adherence to agency policies. The selected candidate will work in a fast-paced environment and must be able to prioritize tasks and manage multiple projects simultaneously.

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