Motor Vehicle Client Service Specialist

4 weeks ago


Burlington, Vermont, United States State of Vermont Full time
Job Summary

The Motor Vehicle Direct Client Service Specialist is a critical role that requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment. As a member of our team, you will be responsible for providing excellent service to our clients, processing applications, and ensuring that all transactions are accurate and efficient.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process applications for motor vehicle registrations, driver licenses, and identification cards, ensuring accuracy and efficiency.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with changes in regulations and procedures, ensuring compliance with all relevant laws and policies.
  • Perform other duties as assigned by management.
Requirements
  • Two or more years of experience in a customer service role, preferably in a government agency or a similar environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong analytical and problem-solving skills, with the ability to work accurately and efficiently in a fast-paced environment.
  • Ability to work independently and as part of a team, with a strong commitment to customer service.
  • Proficiency in computer programs and software, with the ability to learn new systems and technologies quickly.
Benefits

As a State employee, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous leave plan and opportunities for professional development. You will also have access to a range of employee benefits, including tuition reimbursement, flexible spending accounts, and a 457(b) plan.

Equal Opportunity Employer

The State of Vermont is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and perspectives, and are committed to creating a workplace that is respectful and inclusive of all employees.



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