Family Services Specialist
4 weeks ago
This is an advanced professional role that involves assessing and developing Child Protective Investigators (CPIs) to ensure they possess the appropriate level of professional competencies.
Key Responsibilities- Organize and facilitate real-time and virtual-based CPI pre-service classroom trainings.
- Assist in facilitating in-service classroom training opportunities and disseminating these training sessions.
- Observe and document investigator casework activities in providing protective investigations, assessment of service needs, and referrals to service providers.
- Review casework, assessments, and safety plans with investigators, and provide consultation and direction to ensure appropriateness, clarity, quality, thoroughness, and proper documentation.
- Provide real-time support and guidance by scheduling field assessments during investigative activities conducted by CPIs to provide on-the-job training.
- Assist in providing guidance to investigators by coaching, motivating, modeling, and providing other mentoring initiatives.
- Coach and assist CPIs with documenting aspects of investigations, including chronological entry of case summaries, and updating the appropriate information systems.
- Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency, and provide recommendations to regional management regarding actions to improve performance.
- Serve as a member of the leadership team responsible for developing system-based solutions to CPI training and development issues or concerns.
- Based on field experience and observations, provide recommendations to the Department's Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum.
- Serve as a subject matter expert in child protective investigations.
- Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations, such as community-based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
- Travel to observe field work or provide in-service or pre-service instruction is required.
- A bachelor's degree or higher from an accredited college or university.
- At least 2 years of experience as a Child Protective Investigator.
- Must be trained and practicing Florida's Safety Practice method.
- Current/Active Child Welfare Certification credentials from the Florida Certification Board.
- Must possess a valid driver's license.
- Must possess an operational private vehicle for use in the performance of daily work activities.
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit https://www.myflorida.com/hr/benefits/.
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