Assistant Manager
3 weeks ago
We are seeking a highly skilled and experienced Assistant Manager to join our team at America's Best. As a key member of our management team, you will be responsible for overseeing the daily operations of our stores, including personnel management and inventory control.
Key Responsibilities- Profit and Sales Management: Monitor and achieve profit, sales, and performance goals by reviewing the profit and loss statement.
- Optical Department Optimization: Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
- Customer Service: Convey a commitment to providing outstanding customer service and ensure all associates do the same.
- Quality Standards: Ensure quality standards are met by reviewing remakes and enforcing policies to ensure compliance.
- Communication: Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
- Store Promotions: Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
- Associate Supervision: Supervise and motivate Opticians and CL Sales associates and ensure the timely completion of day-to-day functions.
- Staffing and Recruitment: Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high-caliber staff.
- Performance Management: Motivate associates to exceed performance standards.
- Optical Sales Experience: Optical sales experience is required, with supervising experience preferred.
- Leadership Skills: Proven ability to lead, coach, and build associate relationships.
- Store Operations Knowledge: Sound understanding of store operations and standards for success.
- Communication Skills: Strong communication skills (both oral and written) for effective management of teams.
- Customer Service Skills: Exceptional customer service skills.
- Organizational Skills: Strong organizational skills for planning work and continuously monitoring progress towards goals.
- Financial Analysis: Ability to analyze, create, and understand financial reports.
- Problem-Solving Skills: Demonstrated ability to analyze and solve problems of varied scope.
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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