Server Associate
3 weeks ago
**Job Summary**
We are seeking a skilled Server Associate to join our team at Auro Hotels. As a Server Associate, you will be responsible for providing exceptional dining experiences to our guests.
**Key Responsibilities**
- Ensure guest satisfaction through dining room cleanliness and attention to guests' needs.
- Thoroughly and correctly set up the assigned work station prior to opening and clean station at end of shift according to AURO and Franchisors operational policies and standards.
- Complete all necessary side-work as per restaurant schedule.
- Be knowledgeable about all menu items, their garnish, contents, and preparation methods.
- Answer guests' questions regarding menu items with confidence and accuracy.
- Be aware of all daily specials, soups, drinks, wines, and 86 items.
- Greet guests promptly at table.
- Utilize suggestive selling techniques to increase check averages.
- Take order accurately and input into kitchen food management and ordering system.
- Follow proper procedures in completing guest checks and submitting information to kitchen.
- Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
- Serve guest order promptly according to service standards.
- Return as appropriate to ensure all of guests' needs are being met and to suggestively sell other items.
- Pre-bus and bus all tables as per restaurant standards and prepare for future customers.
- Notify manager of all food and beverage supplies needed to ensure efficient operation of restaurant.
- Have working knowledge of property and all facilities to respond to guests' questions effectively.
**Requirements**
- High School or better.
- 1-2 years of serving experience.
**About Auro Hotels**
Auro Hotels is an Equal Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
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