Commercial Lines Account Manager

4 weeks ago

Exeter, New Hampshire, United States World Insurance Associates, LLC. Full time
Job Summary

We are seeking a highly skilled Commercial Lines Account Manager to join our team at World Insurance Associates, LLC. As a key member of our team, you will play a vital role in driving our mission to deliver excellence in client management and retention.

Key Responsibilities
  • Manage a high-volume book of insurance business, ensuring all tasks are completed accurately and on-time.
  • Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
  • Handle renewals, service requests, claims, billing, and new policies.
  • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting, and procedures.
  • Review all applications, policies, endorsements, and audits for accuracy.
  • Coordinate expiration lists with department managers to obtain renewal business information.
Requirements
  • Bachelor's degree or equivalent work experience, preferred.
  • Three years minimum Commercial Account Management experience required.
  • Property & Casualty License required.
  • Valid driver's license and insurance, required.
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Applied/Epic or similar agency management software experience, preferred.
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven.
  • Maintain a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
  • The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.
Equal Employment Opportunity

At World Insurance Associates, LLC, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. We make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

We do not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered our property, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contact with our Human Resources Talent department.

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