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Customer Service Liaison
4 weeks ago
Customer Service Liaison
CRG is seeking a skilled Customer Service Liaison to support their transformative logistics client in Loxley, Alabama. This company excels in e-commerce fulfillment, warehousing, and distribution, with transportation management. Their annual revenue of $9 Billion Dollars is a testament to their clear long-term goals and collaborative culture.
Key Responsibilities:
- Provide exceptional customer service via telephone and email.
- Resolve customer complaints in a professional manner.
- Diagnose and resolve problems or issues.
- Monitor delivery routes and verify stamps.
- Process changes or cancellations to delivery orders.
Requirements:
- Proficiency in Microsoft Office programs.
- High school diploma or equivalent.
- 1-year related experience preferably in a call center environment.
Category Code: JN003