Customer Service Representative
1 month ago
Customer Service Representative
Our transformative logistics client is searching for a Customer Service Representative in Loxley, Alabama This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. They have reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: 16-Week Contract
Schedule: Monday – Friday 9am–5:30pm
Location: Loxley, Alabama
Compensation: $15/hour
Responsibilities:
- Assist customers and business partners via telephone and email.
- Handle customer complaints in a calm, professional manner.
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes.
- Scan haul-away pods and verify stamps.
- Process changes or cancellations to delivery orders.
Qualifications:
- Experience with Microsoft Office programs
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
Category Code: JN003
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