Customer Service Representative

1 month ago


Loxley, United States CRG Full time

Customer Service Representative

Our transformative logistics client is searching for a Customer Service Representative in Loxley, Alabama This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. They have reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.

Opportunity: 16-Week Contract

Schedule: Monday – Friday 9am–5:30pm

Location: Loxley, Alabama

Compensation: $15/hour

Responsibilities:

  • Assist customers and business partners via telephone and email.
  • Handle customer complaints in a calm, professional manner.
  • Diagnose, assess, and resolve problems or issues
  • Monitor progress of delivery routes.
  • Scan haul-away pods and verify stamps.
  • Process changes or cancellations to delivery orders.

Qualifications:

  • Experience with Microsoft Office programs
  • High school diploma or equivalent
  • 1-year related experience preferably within a call center environment

Category Code: JN003



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