Insurance Customer Service Representative

7 days ago


San Francisco, California, United States Mary Spellman - State Farm Agent Full time
Job Overview

We are seeking a skilled Insurance Customer Service Representative to join Mary Spellman - State Farm Agent team. This role involves delivering exceptional client experiences that contribute to the growth of our successful insurance agency.

Key Responsibilities
  • Foster strong customer relationships, providing follow-up support as needed.
  • Offer prompt, accurate, and friendly customer service, addressing inquiries related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused approach to educate clients about insurance options through needs-based reviews.
  • Maintain exemplary communication to efficiently meet customer needs while promoting business development.
Requirements
  • Dedication to customer service
  • Ability to effectively relate to customers, answer questions, and anticipate needs
  • Excellent communication skills for assisting customers and coordinating with other team members
  • Proactive problem-solving skills
Benefits
  • Hourly pay plus commission/bonus
  • Growth potential and opportunity for advancement within the office
  • Paid time off (vacation and personal/sick days)
  • Life benefits
  • Valuable career-building experience
Estimated Salary: $45,000 - $65,000 per yearDescription

This is an exciting opportunity for a dedicated and empathetic individual to enhance their career while making a positive impact on our community. If you are a sales-minded and driven candidate looking for internal growth opportunities, we encourage you to apply.



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