Hospitality Team Lead
3 weeks ago
**Job Summary:**
We are seeking a skilled Hospitality Team Lead to join our team at the Seward Windsong Lodge. This role involves providing exceptional guest service, handling dining transactions, and assisting team members in a fast-paced and dynamic environment.
As a Hospitality Team Lead, your key responsibilities will include:
- Providing personalized attention to guests, addressing their needs and resolving any issues promptly and professionally.
- Managing the host station, ensuring seamless service, and efficient seating arrangements.
- Collaborating with the dining team to maintain high standards of quality and presentation.
- Staying up-to-date with daily menu changes, specials, and promotions to enhance the guest experience.
Requirements and Qualifications:
- Demonstrated leadership skills and ability to manage a team in a fast-paced environment.
- Proven ability to deliver exceptional customer service and support colleagues.
- Previous experience in a restaurant or hospitality setting is considered an asset.
- Familiarity with Point of Sale (POS) systems and technology.
- Strong communication skills, positive attitude, and a passion for delivering outstanding service.
Compensation and Benefits:
The Seward Windsong Lodge offers a competitive hourly rate of $16.00, as well as a supportive and collaborative work culture. Our team members also enjoy access to our beautiful properties and recreational activities, making this a unique and inspiring work environment.
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