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Customer Service Representative

1 month ago

Lenexa, Kansas, United States Capfed Full time

Job Summary

Capfed is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will provide exceptional customer service, process transactions, and support our customers in achieving their financial goals.

Key Responsibilities

  • Provide friendly and courteous service to customers
  • Process customer transactions, including deposits, withdrawals, and transfers
  • Identify customer needs and suggest banking products and services to meet their needs
  • Count cash and balance a drawer
  • Maintain accurate and up-to-date records

Requirements

  • High school diploma or equivalent required
  • At least six months of customer service experience, with cash handling experience preferred
  • Strong attention to detail and ability to work in a fast-paced environment

What We Offer

  • A career with opportunities for growth and development
  • Competitive pay and benefits package
  • Comprehensive training and support
  • Opportunities for advancement and professional growth

Equal Opportunity Employer

Capfed is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.