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Clinic Operations Supervisor
2 months ago
Position Overview:
Join our esteemed organization as we seek a dedicated Clinic Operations Supervisor in the dermatology sector. This role is pivotal for fostering collaboration with physician leadership to cultivate a thriving workplace culture, optimize clinic operations, and enhance patient experiences.
Role Summary:
The Clinic Operations Supervisor, under the guidance of clinic physicians and the Regional Clinic Manager, is responsible for providing on-site leadership and effective management of daily clinic functions. This role is essential in ensuring exceptional levels of patient service, operational effectiveness, and satisfaction among physicians, providers, and staff.
Benefits:
We offer a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Health Savings Account with a $500 matching contribution
- Paid time off and vacation pay
- Company-paid life insurance and long-term disability (for full-time employees)
- Access to voluntary short-term disability insurance (for full-time employees)
- Additional life insurance options, including Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer coverage
- Guardian 401K with employer contribution profit sharing
- Employee discounts and more
Key Responsibilities:
The Clinic Operations Supervisor may oversee one primary clinic and additional satellite locations, with travel as necessary. Key functions include:
- Enhancing clinic and team productivity and collaboration
- Managing clinic operations, including budget oversight and staffing
- Assisting in the recruitment, selection, and onboarding of new employees
- Monitoring staff performance and providing regular updates to the Regional Clinic Manager
- Ensuring prompt attention to all communications, including phone messages and faxes
- Managing prior authorizations and maintaining a tracking system
- Conducting new employee orientation and training
- Acting as a role model and subject matter expert for established policies and procedures
- Performing Clinical Assistant and Receptionist duties as required
Qualifications:
Education:
A minimum of post-secondary education in a medical support field, such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is required. Current certification/licensure must be maintained throughout employment.
Knowledge, Skills & Abilities:
- Preferred two years of experience in Dermatology or Mohs surgery
- Current CPR Certification is required
- Willingness to travel as needed
- Demonstrated leadership experience
- Proficiency in computer applications, including Microsoft Office
- Ability to work effectively with staff, clients, and visitors
- Strong multitasking and prioritization skills
- Capability to maintain confidentiality of sensitive information
