Business Intelligence Analyst

1 week ago

Gilbert, Arizona, United States Ascend Learning Full time
About the Role

We are seeking a highly skilled Business Intelligence Analyst to join our team at Ascend Learning. As a Business Intelligence Analyst, you will play a critical role in understanding metrics about our customers, products, and technological capabilities.

Key Responsibilities
  • Provide data in an easily consumable format to all levels of the organization to assist in decisions that drive revenue, increase efficiency, and foster data exploration.
  • Work with internal and external customers to understand business requirements and translate those business requirements into technical requirements for quick, actionable insights.
  • Communicate with customers, both internal and external, in a professional and timely manner.
  • Help business users understand and make conclusions from data for decision-making purposes.
  • Research issues/anomalies with data, systems, and processes.
  • Manage multiple complex projects independently while ensuring deadlines are met.
  • Train, develop, and coach team members to foster independent and knowledgeable analysts.
  • Serve as an expert at the organization with respect to data collection, ingestion, cleansing, reporting, and analysis.
  • Manage Custom Reporting product to ensure quality, scalability, and revenue generation.
  • Leverage in-depth business and product knowledge to build and recommend streamlined approaches to complex problems.
Requirements
  • Bachelor's degree in computer science, Business, or related field preferred. Relevant experience will be considered.
  • Proven experience as a Data Analyst or similar role, with a minimum of 5 years of relevant work experience.
  • Eager to learn self-starter who can work in a fast-paced environment with emphasis on independence, quality, accuracy, and aesthetics.
  • Experience researching, analyzing, and leveraging data from a wide range of internal and external resources.
  • Polished analytic skills, business acumen, oral and written communication skills to be able to collaborate with all levels of the organization.
  • Strong proficiency in Tableau for data blending and preparation techniques, data visualization, dashboard creation, and reporting.
  • Proficient in SQL with experience in relational databases and data storage/querying/analysis tools such as SSMS, Google BigQuery, and Snowflake. Proficiency in programming languages such as Python or R for data analysis and manipulation.
  • Advanced knowledge of statistical analysis, predictive modeling techniques, and marketing metrics analysis (CAC, ROMI, CLTV).
  • Hands-on experience in implementing complex tracking scenarios using GTM, including data layers, custom events, enhanced ecommerce tracking, and cross-domain tracking.
  • Proficiency in leveraging Google Analytics for data collection and interpretation, integrating it with other data sources for in-depth analysis, and applying A/B testing and CRO techniques to enhance website performance and marketing initiatives.
Preferred Qualifications
  • Experience with other data visualization tools such as Power BI, QlikView, or Looker.
  • Familiarity with Snowflake's data sharing capabilities for securely sharing data.
  • Knowledge of cloud-based data platforms such as AWS or Azure.
  • Knowledge of data privacy regulations, such as GDPR or CCPA, and experience in implementing compliance measures within marketing activities.
  • Experience working in Agile development environment and must be able to multi-task and prioritize in accordance with changing priorities and deadlines.
  • Experience in marketing automation platforms such as Hubspot for lead scoring.
  • Familiarity with ETL processes and tools for data integration.
  • Familiarity with data warehousing concepts and technologies.
About Ascend Learning

Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students, and employers across healthcare, fitness, and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education.

We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve.

Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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