Plumbing Business Development Lead
2 days ago
**About the Role:**
This exciting opportunity is available at a dynamic company that provides plumbing and draining cleaning services to residential and commercial customers. We are seeking a reliable and experienced individual who can play a vital role in ensuring smooth office operations, providing excellent customer service, and supporting technicians by handling tasks with a strong understanding of plumbing terminology and processes.
Responsibilities:
- Manage inbound calls and plan and schedule service calls.
- Effectively communicate with customers and Field Technicians to guarantee accurate and efficient scheduling.
- Manage/coordinate schedules for Field Technicians.
- Proactively update customers on job status.
- Prepare and send estimates with pictures (if required) and followup as needed.
Requirements:
- Strong communication skills to facilitate collaboration across teams and with external customer and partners.
- Proficiency in MS Word, Excel, ACT, Quickbooks preferred.
- Understanding of plumbing terminology and processes.
- Ability to type efficiently for documentation purposes related to operations management.
The estimated annual salary for this position is around $80,000, based on industry standards and location.
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