Customer Service Representative

2 weeks ago


Bayside, New York, United States Destination Pet, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Destination Pet, LLC. As a key member of our staff, you will be responsible for providing exceptional service to our clients and their pets, ensuring a positive and memorable experience for all.

Key Responsibilities
  • Client Service: Provide top-notch service to clients, responding to their needs and concerns in a professional and courteous manner.
  • Pet Care: Assist with the care and well-being of our furry guests, including providing water and ensuring they have up-to-date vaccination records.
  • Cash Handling: Manage cash transactions, including accepting payments and maintaining accurate records.
  • Point-of-Sale Operations: Operate our Point-of-Sale system with ease and accuracy.
  • Team Collaboration: Work closely with other staff members to ensure seamless service delivery and a positive work environment.
Requirements
  • Education: High School Graduate or Equivalent.
  • Experience: Minimum of 1-year experience in a customer service role or retail sales experience.
  • Skills: Strong communication and interpersonal skills, ability to resolve problems quickly and professionally, and excellent telephone skills.
  • Physical Demands: Ability to work evenings, weekends, and holidays, frequently lift 40 pounds, stand, walk, and climb stairs, and handle dogs on leashes.
What We Offer
  • Competitive Pay: $10 - $16.50/hour DOE.
  • Equal Employment Opportunities: Destination Pet, LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other characteristic protected by federal, state, or local law.


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