Field Service Supervisor
4 days ago
At Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to move science and healthcare forward. Our team is dedicated to providing exceptional service and support to our customers, and we're seeking a talented Field Service Supervisor to join our team.
Job SummaryThe Field Service Supervisor will be responsible for the daily management of our field technical staff, ensuring that our customers receive timely and effective support. This role requires strong leadership and communication skills, as well as the ability to work collaboratively with our sales team to retain base business.
Key Responsibilities- Lead a team of Field Service Engineers to ensure timely and effective support to customers
- Develop and implement strategies to improve service delivery and customer satisfaction
- Collaborate with the sales team to retain base business and drive sales growth
- Manage and prioritize service requests to ensure timely resolution
- Develop and maintain relationships with key customers and stakeholders
- High school diploma or equivalent required; bachelor's degree preferred
- Minimum 8 years of experience in diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic equipment
- Valid driver's license with an acceptable driving record
- Ability to lift, lower, and carry up to 50 lbs. unassisted
- Ability to travel approximately 25-50% within assigned territory
Beckman Coulter Diagnostics offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We're committed to designing a better, more sustainable workforce, and we offer flexible remote work arrangements for eligible roles.
If you're a motivated and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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