Universal Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Universal Service Representative to join our team at America First Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our organization.
Key Responsibilities- Provide exceptional service to members through various channels, including phone, email, and in-person interactions.
- Act as a sales expert, promoting and cross-selling our products and services to meet or exceed sales goals.
- Process transactions, including deposits, withdrawals, and loan applications, while maintaining accurate records and ensuring compliance with regulatory requirements.
- Assist members with new account openings, loan applications, and other financial services, providing personalized solutions to meet their needs.
- Collaborate with other team members to achieve branch goals and objectives, while maintaining a positive and professional work environment.
- High school graduate or equivalent required.
- Two years of varied office experience, preferably in a financial services or customer-facing role.
- Excellent communication and public relations skills, with the ability to work effectively with diverse groups of people.
- Strong typing abilities (60 wpm with acceptable accuracy and neatness) and solid math and bookkeeping skills.
- Ability to operate a calculator, word processor, and related computer applications.
- Well-organized and professional appearance, dress, and attitude.
As a Universal Service Representative at America First Credit Union, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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