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Room Quality Supervisor
2 months ago
As a vital member of our esteemed team at Hilton Worldwide, the Room Quality Supervisor plays a crucial role in maintaining the exceptional standards of our guest accommodations. This position is integral to ensuring that our guests experience the utmost comfort and satisfaction during their stay.
Key Responsibilities:
In this role, you will be tasked with:
- Conducting thorough inspections of guest rooms and public areas to ensure compliance with our high standards.
- Documenting and reporting the status of rooms, addressing any discrepancies in a timely manner.
- Completing necessary work orders and assisting with housekeeping duties as required.
- Providing guidance and training to Room Attendants to enhance their performance.
- Responding promptly and courteously to special requests from guests.
Qualifications:
The ideal candidate will possess:
- Previous experience in hotel housekeeping, with supervisory or inspection experience being highly advantageous.
- A strong commitment to delivering outstanding guest service.
- Flexibility to work various shifts, including weekends and holidays.
What We Value:
At Hilton, we pride ourselves on our core values:
- Hospitality: A passion for delivering exceptional guest experiences.
- Integrity: Upholding the highest ethical standards in all actions.
- Leadership: Setting an example in our industry and communities.
- Teamwork: Collaborating effectively with colleagues.
- Ownership: Taking responsibility for our actions and decisions.
- Now: Acting with urgency and discipline.
Working at Hilton:
As a leading global hospitality company, Hilton is dedicated to providing remarkable experiences for our guests. Our commitment to quality and service is reflected in our diverse range of accommodations and amenities.
We support our Team Members' well-being through comprehensive benefits, including health insurance, career development opportunities, and a range of employee programs designed to foster a supportive and inclusive environment.
Compensation:
The hourly wage for this position is competitive and commensurate with experience.