Billing Specialist

2 days ago

Hollywood, Florida, United States VITAS Healthcare Full time
About the Role

We are seeking a highly skilled Billing Specialist to join our team at VITAS Healthcare. As a key member of our revenue cycle team, you will be responsible for ensuring timely and accurate billing of patient accounts.

Key Responsibilities
  • Meet established daily productivity standards and schedule and download daily bill job files and processes for transmittal.
  • Research, correct, and re-submit rejected and denied claims, and monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner.
  • Identify problem accounts and escalate as appropriate, and update the patient account record to identify actions taken on the account.
  • Manage clearinghouse and payor accept/reject reports timely while ensuring all claim rejections are resolved within 72 hours of rejection occurrence.
  • Log repetitive errors or exceptions and report them to management to ensure the admission record and related systems are properly updated and corrected.
  • Coordinate with collectors and management to become familiar with the changing demands and requirements of payers in each state.
  • Interact with other areas and departments to troubleshoot and resolve issues that may not have standard documented solutions.
  • Provide support to the Collectors by producing timely, accurate and complete billing documents.
  • Stay abreast of changes in all editing processes as may be required.
  • Act as a resource for billing information and assist collectors and other staff members in producing any special documentation which may be required.
  • Identify coding or billing problems from EOBs and work to correct the errors in a timely manner.
  • Understand and serve as a subject-matter expert for billing specifications and requirements of assigned payers and states.
  • Understand Hospice Notice of Election (NOE) submission timing requirements and exceptions.
Requirements
  • Three to four years prior experience in a general office environment (accounting or billing experience in a healthcare environment preferred).
  • Knowledge of insurance billing guidelines including Medicare, Medicaid, and other third party payers.
  • Possess a full understanding of the health care collections and reimbursement process, and an in-depth knowledge of the insurance industry.
  • Ability to work on various assignments simultaneously.
  • Strong interpersonal skills within all levels of the organization.
  • Ability to navigate within automated systems and proficiency in Outlook, Word, and Excel.
What We Offer
  • Competitive compensation.
  • Health, dental, vision, life, and disability insurance.
  • Pre-tax healthcare and dependent care flexible spending accounts.
  • Life insurance.
  • 401(k) plan with numerous investment options and generous company match.
  • Cancer and/or critical illness benefit.
  • Tuition Reimbursement.
  • Paid Time Off.
  • Employee Assistance Program.
  • Legal Insurance.
  • Roadside Assistance.
  • Affinity Program.
About VITAS Healthcare

VITAS Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others.

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