Healthcare Integration Specialist

4 weeks ago

Rancho Cucamonga, California, United States Ramsoft Systems, Inc. Full time
About Us

RamSoft Systems, Inc. is a leading provider of cloud-based medical software solutions for radiologists worldwide. As a collaborative and innovative company, we are committed to delivering high-quality products and services to our customers.

Job Summary

We are seeking a skilled Healthcare Integration Specialist to join our team. The successful candidate will be responsible for assisting in all aspects of delivering our solutions to customers, including customer communication, requirements analysis, integration development, integration testing, and configuration.

Key Responsibilities:
  • Assist with the integration of products using Java, XML, SQL, and the HL7 Standard and FHIR.
  • Conduct all system testing, configuration, and verification to hand off to the end user/Implementation Team.
  • Work with the Support Team to assist with integration issues, guiding them through corrective steps, and escalating issues to the team lead when unresolved.
  • Work with the Implementation Managers to deliver interfaces on time for customers.
  • Actively investigate customer issues and provide solutions by following troubleshooting guides, accessing knowledge bases, and researching answers.
  • Partner with R&D to enhance product features and performance specifications.
  • Participate in a weekly rotation for on-call support (average less than 2 calls per week).
  • Participate in weekly team meetings.
  • Perform other related duties as required.
Requirements:
  • Demonstrated experience and knowledge of JavaScript and SQL.
  • Knowledge of networking concepts such as TCP/IP with a demonstrated ability to perform basic trouble-shooting tasks using the command prompt.
  • Knowledge of database engines such as Firebird or Microsoft SQL server.
  • High level of communication skills, written and verbal, is required in order to interact with internal and external personnel.
  • Ability to analyze data for root cause determination, brainstorm for resolutions while identifying potential risks, formulate plans, and execute agreed-upon action.
  • Passion for software development, with willingness and drive to learn, perform, and achieve.
  • Ability to think analytically, logically, and abstractly (outside the box).
  • Proven ability to learn quickly and be proactive in taking on assignments and responsibilities.
  • Enthusiastic attitude, strong work ethic, and aptitude to work in a team capacity is essential.
  • Experience in the Healthcare systems industry is preferred.
What We Offer:

RamSoft Systems, Inc. offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. We are an equal-opportunity employer and are committed to fostering an accessible and inclusive environment for employees and customers.

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