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Client Support Representative
2 months ago
Position Overview: Customer Service Specialist
Are you eager to contribute to a respected organization committed to protecting the spaces we inhabit? At Rollins, our Customer Service Specialists are essential in achieving this goal.
- Respond to a significant volume of customer inquiries with warmth and professionalism
- Conduct outbound communications regarding account statuses
- Process customer payments efficiently
- Modify appointments according to customer preferences
- Exhibit proficiency in utilizing Windows-based and web-based applications
- Skillfully identify customer issues and requirements through attentive listening and insightful questioning
- Communicate with empathy and clarity to ensure customer satisfaction
- Work collaboratively within a team setting
- Engage in quality assurance tasks as necessary
If you have strong organizational abilities, multitasking skills, and a sense of responsibility, we encourage you to explore this important position within our organization.
What We Provide:
- Competitive hourly compensation
- Comprehensive benefits package including health, dental, vision, and life insurance
- 401(k) plan with company contributions and stock purchase options
- Paid time off for vacations, holidays, and illness
- Employee discounts, tuition assistance, and scholarship programs
- Quality training initiatives for career advancement
About Rollins:
Founded in 1901, Rollins is a premier global provider of pest control services for both residential and commercial clients, recognized for its precision, thoroughness, and effectiveness. As a leader in the industry, we emphasize PEOPLE, PROGRESS, and PROFESSIONALISM.
Requirements: Candidates must be prepared to undergo a drug screening and should be able to perform all job responsibilities with or without accommodations.
Qualifications
Skills
Behaviors
Motivations
Education
Required: High School/GED or equivalent
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Our dedication to fairness and professionalism shapes our hiring practices and workplace culture, ensuring equal opportunities for all qualified candidates. Become part of a committed team focused on protecting environments and enhancing pest management excellence.
