Customer Support Expert

6 days ago


Brea, California, United States Morphius Corp Full time
Job Overview
Morphius Corp is seeking a skilled Customer Support Expert to join our team. As a Customer Support Expert, you will be the primary point of contact for customers, providing exceptional service and support to ensure their satisfaction.

Key Responsibilities:
* Respond to customer inquiries in a timely and professional manner
* Provide solutions to customer complaints and issues
* Collaborate with internal teams to resolve complex customer problems
* Continuously improve customer service processes and procedures

Requirements:
* 2+ years of experience in a customer-facing role
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong attention to detail and organizational skills

Salary Range: $45,000 - $75,000 per year

Benefits:
  • Health insurance reimbursement for all staff (upon qualification)
  • Life insurance at no cost
  • Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
  • UNION BENEFITS - Our staff also belong to a union which includes benefits
    • Free college classes for all members
    • Student Debt Reduction Program
    • Scholarship access for members and their children
    • Union provides life insurance (in addition to our company) for all members
    • Roadside assistance for all members
    • Identity Theft Protection for all members


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