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Medical Office Receptionist

2 months ago

Voorhees, United States AdvoCare Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at AdvoCare, LLC. As a Front Desk Coordinator, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities
  • Registration and Scheduling: Greet patients and families, register them for appointments, and schedule follow-up visits as needed.
  • Phone and Messaging: Answer phone calls, respond to messages, and direct patients to the appropriate staff or document messages.
  • Insurance and Billing: Verify correct insurance information, collect co-pays or payments for services, and advise patients of any outstanding balances.
  • Appointment Management: Schedule, reschedule, and cancel patient appointments as needed.
  • Administrative Tasks: Maintain accurate and up-to-date patient records, perform data entry, and complete other administrative tasks as assigned.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of prior experience in a medical setting preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in office equipment and software.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Team Environment: A collaborative and supportive team environment.