Case Manager, BFH

4 weeks ago

Los Angeles, California, United States Upward Bound House Full time
Job Title: Case Manager, BFH

Upward Bound House (UBH) is a leading services provider dedicated to ending the cycle of intergenerational family homelessness. We are seeking a skilled Case Manager to join our team in the Bringing Families Home (BFH) program.

Job Summary:

The Case Manager will work collaboratively with the Housing Locator/Matcher to identify housing opportunities for homeless families and educate landlords on UBH's rental assistance programs. The ideal candidate will have a strong understanding of fair housing laws and the child welfare system, as well as experience working with unhoused populations.

Key Responsibilities:
  • Conduct comprehensive intake and assessments of participants to develop housing case plans
  • Coordinate and provide care and services that are safe, timely, efficient, equitable, and client-centered
  • Assist participants in achieving wellness and autonomy through case management services, including providing resources, tools, and counseling
  • Recertify participants every 3 months to determine progress and educate participants on the 'step-down' approach to decreased rental assistance over time
  • Link participants to services and programs that provide specialized care, such as mental health, substance use, domestic violence, childcare, and employment
  • Document and maintain up-to-date information on services provided to participants in the Homeless Management Information System (HMIS)
Requirements:
  • Bachelor's Degree in Human Services or a related field
  • Minimum of 2 years' experience working with unhoused populations, including homeless families
  • Demonstrated knowledge of fair housing laws and the child welfare system
  • Strong written and verbal communication skills
  • Ability to maintain personal and professional boundaries
  • Highly motivated self-starter with the ability to work in a high-pressure environment
What We Offer:
  • A fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency, and communication
  • A supportive, caring, and merit-based environment for team members
  • Opportunities for growth and development

Upward Bound House is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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