Customer Service Team Assistant

5 days ago


Dudley, Massachusetts, United States Thermohauser Full time
Job Opportunity at Thermohauser

We are seeking a highly skilled and motivated Customer Service Supervisor Assistant to join our team at Thermohauser.

Key Responsibilities:

  • Process customer purchase orders and schedule truck shipments
  • Coordinate shipping schedules and issue pick lists
  • Provide assistance to the Shipping Department via phone and email
  • Generate customer invoices and maintain accurate records
  • Communicate with customers through phone and email to resolve queries and concerns
  • Perform miscellaneous administrative tasks to support the team

Requirements:

  • Proven experience in customer service or sales
  • Proficiency in SAP and Microsoft Excel
  • Strong problem-solving skills and ability to work independently
  • Excellent organizational and prioritization skills
  • Ability to produce accurate work in a fast-paced environment
  • Willingness to provide shipping support at our warehouse facility when needed
  • Team-oriented and willing to support colleagues

What We Offer:

  • A full-time position with flexible working hours
  • A trustful and welcoming team atmosphere
  • A modern workspace in a large corporate environment
  • Detailed training and development opportunities


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