Housekeeping Supervisor

6 days ago


Appleton, Wisconsin, United States Compass Group USA Full time
Job Summary

Compass Group USA is seeking a highly skilled and experienced Housekeeping Supervisor to oversee the cleaning and maintenance of our facilities. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and safety in our environments.

Key Responsibilities:
  • Direct and participate in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations.
  • Determine cleaning assignments and establish priorities; adjust assignments based on changes in room occupancy or emergency clean-up requests; maintain accurate record of assignments.
  • Ensure security of keys and respond to customer needs and requests; resolve customer concerns.
  • Follow work procedures and expedites workflow to ensure timely, efficient service; communicate room completion and availability.
  • Inspect rooms, common areas, and stock rooms, and approve staff work performance; perform or delegate appropriate corrective action.
  • Report unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep.
  • Oversee the productivity and breaks of associates; communicate performance issues to management.
  • Participate in the onboarding and training of associates; conduct daily pre-service meetings.
  • Demonstrate safe and correct use of environmental services equipment and chemicals.
  • Complete inventory of materials, supplies, and linens; manage usage and orders to in alignment with budget.
  • Open and close the department; maintain security for department property, supplies, and operating funds.
Requirements:
  • Previous housekeeping/custodial or healthcare experience is required.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and customer service skills.
  • Ability to lift up to 50 pounds and stand for long periods.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A supportive and inclusive work environment.


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