Patient Access Coordinator

7 days ago


Dacono Colorado, United States CommonSpirit Health Mountain Region Full time
Job Summary

We are seeking a highly organized and customer-focused Patient Access Coordinator to join our team at CommonSpirit Health Mountain Region. As a key contributor to the patient experience, you will be responsible for maximizing your talent for organization, operations, and customer service.

Key Responsibilities
  • Create a positive impression for each patient, family member, visitor, or staff while performing pre-admitting, admitting, and/or registering tasks.
  • Interview patients or relatives to obtain demographic and financial information required to complete registration/admission and record the information in the electronic record system.
  • Verify insurance benefits, explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
  • Serve as a mentor to new associates and assist in new employee orientation.
Primary Responsibilities Include:
  • Registration
  • Insurance verification
  • Cash collections
  • Phone management
  • Customer service
  • Problem solving
  • Workflow management
Qualifications
  • Office experience in a healthcare environment
  • Medical terminology
  • Ability to multitask and prioritization skills
  • Experience with Microsoft Office, Outlook, Excel, Word, PowerPoint, Windows XP, Windows 7, and utilization of website search engines
  • High School diploma required
  • BLS or equivalent CPR-AED certification required by Penrose Hospital and St Francis Medical Center
  • Physical Requirements - Sedentary work (prolonged periods of sitting and exert up to 10lbs force occasionally)


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