Retail Sales Associate

4 days ago


Westlake, Ohio, United States Michaels Stores Full time

Job Summary

We are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at Michaels Stores. As a Retail Sales Associate, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.

Key Responsibilities

  • Maintain a clean and organized store environment, including the sales floor, stock rooms, and customer areas.
  • Deliver friendly customer service, help customers shop our store and find what they're looking for.
  • Move equipment and products for proper cleaning and place products back in correct placement.
  • Clean assigned areas with the use of assigned materials and equipment.
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
  • Deep clean key areas of the store, including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
  • Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
  • Seeks out areas requiring cleaning; Project a positive image and serve as a role model for other Team Members.
  • Execute cash handling to standards.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in the truck un-load, stocking, and planogram (POGs) processes.
  • Execute Company policies and standards.

Work Environment

The work environment is a public retail store setting, taking care of our customers. Some stock rooms may not be climate controlled, and some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains glass cutter and heat press, and work hours include nights, weekends, and early mornings.

Requirements

  • Must satisfy federal, state, and local legal requirements of the job.
  • Must be at least sixteen (16) years or older.


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