Healthcare Customer Service Representative

4 days ago


Schaumburg, Illinois, United States Womens HealthFirst LLC Full time
Job Summary

We are seeking a highly skilled Patient Service Representative to join our team at Women's HealthFirst LLC. This is a full-time position available.

Estimated salary: $45,000 - $55,000 per year, depending on experience.

Key Responsibilities:
  • Greet patients and facilitate the registration process in a professional and courteous manner.
  • Collect and process payments and co-pays efficiently.
  • Assist patients with insurance documentation and billing inquiries.
  • Answer phone calls and respond to messages promptly.
  • Confirm and update patient identification and demographic information.

This role requires excellent communication and interpersonal skills, as well as a flexible schedule to accommodate our clinics' operating hours.

Requirements:
  • High School Diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Working knowledge of medical terminology and effective communication skills.
  • Able to work independently and as part of a team.
Benefits:
  • Medical, vision, and dental insurance.
  • 401K plan and profit-sharing opportunities.
  • Beneficial career growth and development.


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