Customer Service Representative

6 days ago


Orland Park, Illinois, United States DARVIN FURNITURE Full time
About Darvin FurnitureWe're a successful, employee-owned company with a strong reputation in the industry. With over 100 years of experience, we offer a unique blend of tradition and innovation.

Our commitment to customer service and quality products has earned us a spot among the top 100 furniture retailers in the nation. We're proud of our heritage and excited about our future.

Job SummaryThis full-time position offers a competitive salary of $45,000 per year, along with opportunities for career advancement and professional growth. As an E-Commerce Sales Associate, you'll be responsible for providing customers with accurate product information, answering sales calls, and responding to online inquiries.

Your key responsibilities will include:
  • Answering sales calls and responding to online inquiries
  • Providing customers with correct product information
  • Managing post-delivery services
  • Facilitating guided website sales

ResponsibilitiesYou'll be working closely with our sales team to provide exceptional customer service and drive sales growth. Your duties will include:
  • Assisting customers with product information and purchases
  • Responding to sales calls and online inquiries
  • Managing post-delivery services
  • Facilitating guided website sales

RequirementsTo be successful in this role, you'll need prior sales and customer service experience, excellent communication and problem-solving skills, and the ability to work independently. You'll also need to be available to work flexible hours, including weekends and evenings.

BenefitsDarvin Furniture offers a comprehensive benefits package, including:
  • A competitive base salary of $45,000 per year
  • Paid vacations and personal days
  • Excellent medical and dental insurance
  • Disability and life insurance at no cost
  • A 401(k) retirement plan with company match
  • Liberals merchandise discounts


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