Customer Experience Representative

1 week ago


Orland Park, Illinois, United States Smashburger Full time

About the Role

We are looking for a skilled Customer Experience Representative to join our team at Smashburger. As a Customer Experience Representative, you will be responsible for delivering exceptional guest service, ensuring that every customer has an enjoyable experience in our restaurant.

Responsibilities:

  • Ensure each guest receives Gold Standard service
  • Process POS transactions and accurately follow cash handling procedures
  • Personalize food delivery to the guest
  • Visit tables after food delivery to ensure guests have everything they need

What We Offer

As a Customer Experience Representative at Smashburger, you can expect a competitive salary of $12-$15 per hour, depending on your level of experience. In addition to a competitive salary, we offer a range of benefits, including opportunities for career advancement and professional development.

Requirements:

To be successful as a Customer Experience Representative, you will need to have excellent communication skills, be able to work well under pressure, and have a strong attention to detail. You should also be comfortable working in a fast-paced environment and be able to multitask effectively.



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